Return/Exchange Policy

You may return most new, unworn items within 30 days of delivery for a full refund.

We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Although you should expect to receive your refund within four weeks of handing your package over to the return shipper (in many cases refunds happen much more quickly).  This includes the transit time for us to receive your return from the shipper (5 to 10 business days), return processing once we receive the item (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Please ship the item to us with the original packing slip, or a note with the original order number, or if you don’t have either, just include a note with the name of the person who purchased the product.  

Return/exchange address

Returns and exchanges should be addressed to the following address:

BigHorn Design Studio
This Farm Wife Return
1457 Coffeen Ave. Ste. 1
Sheridan, WY 82801

We recommend that if you need to return an item to us (for a refund or an exchange) that you use a trackable shipping method such as UPS or FedEx.  Since we’re not responsible for items lost or damaged in transit we feel it’s important to be able to track packages accurately.